Latest from my new friends at Idearc, requesting the long headers for the umpteenth time:
Hi Jessica,
We are actively looking into this issue for you. I have one request of you at this time, can you please send me the long headers of the three messages that came in from Superpages Hosting Support. I know that you have already sent it but I would like fresh info.
Something will be calling you shortly to assist you.
Thanks,
[Beleagured tech person]