So it turns out that Verizon bears no responsibility for my email problems. They spun off Idearc and now only market Idearc's email and web hosting. A friendly fellow with the title of "Executive Customer Relations" responded to my email to Verizon CEO Ivan Seidenberg with this: "I will refer your issue to their CEO, Kathy Harless' office for handling."
You can write the next sentence yourself. Nothing has happened.
Except for this: continuing email from Idearc's Tech Support explaining the difference to me between GMT 0 and GMT -4, telling me that I don't know how to attach documents to email, asking me for the same long headers of emails that I've sent multiple times....AARRGGHHH!!!
But there's a bright side. I'm gathering terrific material for an article (never mind all these blog posts).
One last thing: I've looked at Idearc's site and cannot figure out what this company actually does. Can you? "Idearc consists primarily of assets, liabilities, businesses and employees engaged in the delivery of our multi-platform suite of advertising products."
If anyone has a suggestion for a good email/web hosting solution for small business, please let me know.
