From time to time, we receive nice notes from our clients. A recent one from the senior executive of a very large global organization made us feel especially good. So I'm crowing a little. Indulge me, please:
Dear Jessica and Jeff --
Thank you for taking the time to lead a stimulating discussion about the transformational power of teams and networks at the [organization's name] Knowledge Management conference.
The insights you presented added tremendous value to our efforts to be the intellectual hub of [organization's name] Knowledge Management proponent. You made a credible, persuasive case for reinforcing hierarchy through networks of teams.
I appreciate the extensive work you're done with [organization's name] over the years and look forward to continuing our relationship.
Sincerely...
And back to work. Made our day.
