Now we're into the next phase. "My person," previously revealed to be Daughter #1, who spent about as long in the hospital as anyone I've ever known, and who, along with Son-in-Law #1, has two beautiful identical twin boys to show for it, is no longer a patient at the hospital but the little guys are, being premature and all.
Just when I thought I'd gotten the hang of the antepartum floor, with all its equipment, numbers, and terminology, now there's a whole new specialty to pretend that I understand, nod knowingly about as various numbers flash and cause alarms to go off, however briefly, new faces to connect to names, and I could go on but won't right now because I want to capture this:
Now truly I am without any medical training and so I can't make any kind of judgment about medical choices, which have overall seemed quite good (the results, healthy mom and babies speak for themselves), but I can make some judgments about the cross-boundary communication I see in this hospital. I know something about this topic, in fact, I know quite a bit about cross-boundary communication and I'd have to say that the handoffs here could benefit from some improvement.
If someone has been a patient for nearly eight weeks in an institution and then that person's little babies become patients in the very same institution, indeed, in the very same building, you might think that there would be some kind of communication between the departments. Perhaps medicine is the last bastion of silos (quiet down, I can hear a thousand boisterous voices saying, "Nay, *my* industry is even more silo-ed") so perhaps medicine is the penultimate bastion. Regardless of where it ranks in the stack, the lack of same is pretty astonishing.
While I have no quarrel with the care any of the family has received (well, maybe a little nit here and a tiny gripe there), I don't see the basics in play here. I've seen doctors on the maternity service shrug their shoulders when asked about people in neonatology and I've yet to see anyone from maternity on the neonatal floor. Granted, I'm not there all the time but our little people are now a week old and I have been in the hospital every day...but more than that, I can see a number of ways to connect the two departments so as to make things better for mother and child(ren). Simple stuff really, none of which I'm going into here as it brushes up against my people's privacy.
But, hospital-people, if any of you is reading, ask me. I have a jugful of ideas for seamless care, which I think could help everyone, including staff.
And, I will say this: there should be easy access to healthy snacks and water for new parents right on the NICU floor. If you don't bring it in, you've got to go buy it. At least provide free water. New moms in particular really need that. Costs $1.75 a pop in the vending machines where, by the way, there is no fruit. Lots of candy, however. Lots.
And there should be a comfortable place near their babies for the new moms to rest (dads too but honestly they didn't just go through one of the great body quakes of all time: giving birth) during the day while caring for their kiddies. Healthier moms have healthier babies. Simple as that.