Endless Knots

Virtual Team Intelligence - webcast now posted

Thanks, Tom Heck, president and founder of the International Association of Team Facilitators, for inviting me to participate in your virtual team series and for posting this interview, with the vaunted title, "90% People, 10% Technology - Virtual Team Intelligence."

I particularly enjoyed this event because Tom posed questions I'm not normally asked -- and because we used a new audio conferencing service that is very cleverly designed, allowing the presenters to do quick polls, see who's listening, and chat in a back-channel all effortlessly.

UPDATE: Having now listened to the webcast in which I seem to be talking extremely fast, even for me, I learned from Tom that there was a download/compression problem. If I sound too much like a crazy person, come back in a week or so and it will be fixed, Tom tells me.

Is anyone listening? Conference calls yet again

Suite101 has published my "Five Secrets to Great Conference Calls." I've covered this ground in different ways here but in the event that you've just come off a call where people didn't play by the rules, you can throw this at them.

Clicking on collaboration -- Bloomberg BusinessWeek TV

BusinessWeek TV, which, like its print publication, is now owned by Bloomberg, has posted "Collaboration with Confidence Across Companies" (you have to register to view it), the webcast that Jeff Stamps (online expert) and Bill Hills and I (live talent) participated in on Dec 3 and which I mentioned here. Cisco sponsors these shows; this one includes an intro from Cisco VP of Global Operations, Kevin Harrington.

These things are so much fun to do. Like "Boosting Productivity with Virtual Collaboration," which I participated in last February (and, which, like this one, was set in motion by producer Alex Cohen), took place at the NASDAQ studio in Times Square.

Let me walk you through the experience.

Studio wall that we look at from our "anchor desks"

Looking out of NASDAQ studio onto the street

Where we sit, with Times Square just outside

 

Bill Hills, the other panelist, and moi just before show begins

 

Jim Ellis, the host, with his teleprompter behind him

David Coffin, show's producer, in "green room" after show

Olivia Basu, Linda Kuehn, Marissa Ferrao from BusinessWeek staff

Took a long walk across town after the show; Christmas Tree just up at Rockefeller Center

Virtual Team Intelligence - I'll try my best at this webcast

Busy at 3 PM ET (GMT-5) on Wed, December 9? If not, please join me for "90% People, 10% Technology - Virtual Team Intelligence," a webcast sponsored by International Association of Team Facilitators.

Tom Heck, president and founder of IATF, is producing "Virtual Team Leader Virtual Conference," a four-session audio webcast using a new conference call facility that I've never tried before - always fun to test-drive this stuff.

I'm the guest speaker for this session, focusing on the practices that allow virtual teams to excel.

The particulars:

TIME: Wednesday, December 9, 2009, 3 pm ET for 60 minutes

WHAT TO EXPECT: "Come to the call ready to participate in small group discussions, share ideas and resources, ask questions, answer quick polls, and be fully engaged"

COST: Free for all subscribers of the IATF free e-newsletter.

CLICK HERE to register.

Recorded and posted in the IATF members only area.

Collaboration with Confidence Across Companies--Live BusinessWeek TV Video Webcast

Once again, delighted to  appear on a BusinessWeek TV/Cisco live video webcast, "Collaboration with Confidence Across Companies," tomorrow, Thurs, December 3, 2009 at 11am PT, 2pm ET, 7pm GMT.

Our panel, moderated again by Jim Ellis of BusinessWeek, includes Bill Hills, Co-Founder and Managing Partner of Collaboration Age Associates and me (both live), and Jeff Stamps, Chief Scientist at NetAge, who will provide expert advice online.

Register here. And please ask lots of questions.

Here's the promo material from BusinessWeek:

Benefit from rich, reliable and secure collaboration across town or across the globe.

This webcast will provide best practices to help your company realize the full potential of collaborative technologies:

• Communicate efficiently and effectively in real-time.
• Exchange information securely across borders and time zones.
• Operate seamlessly with distant partners, suppliers and customers.

In this live discussion you will be able to participate in an interactive question and answer session with our industry experts - all from the comfort of your desktop.

Another list for virtual teams

Good post on virtual team communication here.

Enterprise 2.0 aftermath

Some links to what others have written about "How Twitter Changes Everything" and "Leading Collaborative Teams" sessions:

"Enterprise 2.0: Twitter Up, Facebook, MySpace Down," W. David Gardner's piece in Information Week.

And Gardner's piece in the same pub, "Enterprise 2.0: Making Virtual Collaboration Work."

Patti Anklam, who participated on the Twitter panel, provides a great summary and writes about some unspoken-at-the-time thoughts, including the red flag of security, on AppGap, "Twitter in the Enterprise."

Bill Ives, also on AppGap, publishes his insights into and experiences using Twitter, which he also shared in the session, "Twitter as a Business Application."

And finally on AppGap (thanks, AppGappers for all this attention), Jenny Ambrozek's "Enterprise 2.0 2009:Twitter’s Influence Everywhere & A New Realism."

Oh, wait. Someone hated the Twitter sesson. I responded. Twice.

How Twitter changed to include everyone

Great session. Huge thanks to panelists Clara Shih (@clarashih), Bill Ives (@billives), Patti Anklam (@panklam), Isaac Garcia (@isaac garcia) and @me-self.

And thanks to the terrific audience who rose, literally, and contributed many thoughts, not to mention hundreds of tweets. I'm listing them in full here and perhaps, time permitting, we can cull what was said and do a proper summary of all the insights. In the meantime, some pictures, with thanks to ace photographer Jeff Stamps.

 

So many that they made people line up at the door. Thanks, all!

 

From right, Bill Ives, Clara Shih, Isaac Garcia, me (where's Patti Anklam?)

 

People already tweeting and we'd barely started

 

My team in front row (they eventually smiled)

And now for the tweets, unedited, in reverse order, and jumping to next page

1. jlipnack Mega thx to @panklam @isaacgarcia @clarashih @billives AND THE BRILLIANT AUDIENCE for #e2conf21 How Twitter Changes Everything! 30 minutes ago from web    
2. billives thoughts on Twitter + Business for #e2conf21 panel thx @jlipnack #e2conf http://bit.ly/qhGKl about 1 hour ago from TweetDeck    
3. memeticbrand @isaacgarcia RTs are made with followers interests in mind. If they don't trust that there is value add filter they will unfollow #e2conf21 about 10 hours ago from web    
4. isaacgarcia @gialyons RTs are routing unsolicited info from orig source that I may not be following.If am following,is redundant (both spam) #e2conf21 about 10 hours ago from web    
5. isaacgarcia @elsuacon RTs are routing unsolicited info from orig source that I may not be following.If am following,is redundant (all spam) #e2conf21 about 10 hours ago from web    
6. isaacgarcia The Internet Devalues Everything It Touches- http://bit.ly/ENCDP (ig:Does Twitter devalue Conversations too? (into spam?) #e2conf21 #e2conf about 11 hours ago from web    
7. billives RT @isaacgarcia: @jlipnack is best moderator in world. She engaged entire room! Loved it! #e2conf21 #e2conf >agree about 11 hours ago from TweetDeck    
8. isaacgarcia So how is recvng RTs about a topic/person that I didn't choose to Follow not spam? Am recvng unsolicited info from the originator. #e2conf21 about 11 hours ago from web    
9. isaacgarcia @jlipnack is the best moderator in the world. She engaged the entire room! Loved it! #e2conf21 #e2conf about 11 hours ago from web    
10. EffectiveCRM RT @CRMStrategies: @danlarsen "Twitter & Fbook R the new CRM" - Clara Shih, Sf.com #e2conf21 | Not even close 2 #CRM #scrm | DItto - Channel about 12 hours ago from TweetDeck    
11. eric_andersen Per @isaacgarcia "All retweets are spam" #e2conf21 (via @amcafee) Me: only if they don't add value about 15 hours ago from Tweetie    
12. nitinbadjatia Whoa, hold on there...slight overstatement RT @CRMStrategies: @danlarsen"Twitter and Facebook are the new CRM"-Clara Shih, Sf.com #e2conf21 about 16 hours ago from TweetDeck    
13. CRMStrategies @danlarsen "Twitter and Facebook are the new CRM" - Clara Shih, Sf.com #e2conf21 | Soc Med is addl channl - Not even close to #CRM #scrm about 16 hours ago from TweetGrid    
14. theRab only 2of4 #e2conf21 panelists (@panklam / @clarashih) spoke abt twitter for engaging community, building relationships & having conversation about 16 hours ago from TweetDeck
15. theRab RT @digiphile: @elsuacon @danyork 1 of my fave 08 @NYTimes articles was on "ambient intimacy" http://bit.ly/e5zgz by @pomeranian99 #e2conf21 about 16 hours ago from TweetDeck    
16. theRab yay i won @jlipnack's book for being in the first 5 tweets during #e2conf21 about 16 hours ago from TweetDeck    
17. theRab http://twitpic.com/87ylf - #e2conf21 panelists @jlipnack @panklam @isaacgarcia @clarashih @billives #e2conf How Twitter changes everything?! about 16 hours ago from Tweetie    
18. katmandelstein RT @theRab: RT @elsuacon: #e2conf21 @yourdon RT is the perfect way to getting continuous feedback from those who folllow / care about wh ... about 17 hours ago from TweetGrid    
19. andikopp2 http://twitpic.com/87ylf - #e2conf21 panelists - how Twitter changes everything?! - at #e2conf (via @theRab) about 17 hours ago from Tweetie    
20. theRab http://twitpic.com/87ylf - #e2conf21 panelists - how Twitter changes everything?! - at #e2conf about 17 hours ago from TwitPic

How Twitter changes everything @3:30 today @Enterprise 2.0

Here. Please join Clara Shih (@clarashih), Bill Ives (@billives), Patti Anklam (@panklam), Isaac Garcia (@isaac garcia) and @me. Here.

Enterprise 2.0: Networked--The New Geography of Organizations

No Enterprise 2.0 conference would be complete if Jeff Stamps and I didn't stake a session on what we've been thinking about of late. In this session, we'll give a preview of the new book we're working on (shhhh, we haven't really announced it yet but, hey, this is only my blog...). Need I say that the description, as written, is not precisely what we'll present, which is truly hot off the, er, screen:

Networked: How the 2.0 Enterprise Makes Itself Transparent, Participatory, and Collaborative #e2conf40 (Location: Harbor Ballroom III)

At a time when social tools are dismantling the old beliefs about organizations, savvy enterprises are finding ways to make it easier for people to understand how to get things done. Using insights from the "new science of networks" together with Web 2.0 capabilities, companies can make their organizations much more transparent, highly participatory, and increasingly successful through greater collaboration. With more and more organizations forced to work at a distance—and some companies shutting down travel altogether, it's even more critical that enterprises make it easy for people to truly see what's going on—both locally and globally.

Speaker - Jeffrey Stamps, Chief Scientist, NetAge

Jeff Stamps is co-author of numerous books and articles, including Virtual Teams and The Age of the Network. His early insights into what makes collaboration work have been picked up by organizations around the world, including Volvo and the US Army, where he has designed methods and tools for cross-boundary work that drive extraordinary performance.

Speaker - Jessica Lipnack, CEO, NetAge