Tagged by Ellen Offner (thanks): Elizabath Garone has a good one on managing virtual teams in WSJOnline, "Managers learn to bond with remote workers." Since, as we learned in the previous post, most organizations are bound to work this way soon (and many already do) worth reading in full. Here's what got me:
- "One way to avoid some of the common communication blunders among far-flung teams is to hire people who are ready to work in a virtual environment from day one."
- "Communicate each person's role and business objectives regularly, and establish agreed-upon ways to resolve conflicts and solve problems early on," says James Eicher, senior manager of organization effectiveness at NetApp Inc. and author of "Making the Message Clear. " Remote employees should be comfortable with voice over Internet protocol, or VOIP; video streaming; and instant messaging."
- " You have to put yourself in the shoes of the people you're working with. There is one of me and 10 of them," says IBM's Erik Bush, vice president of global delivery.
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